Business Requirements
During the early stages of the project, a special emphasis is placed on understanding your business requirements. Understanding your business is about the analysis of the operational aspects of your organization, yet it is not only about understanding the organization and its business but establishing what is critical for its continuance.
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What is the impact on the business of implementing a new financial
system? -
How other systems and interfaces will be impacted if we upgrade your
current version of SunSystems? - How people's everyday work will change because of that?
- Are there any changes in existing business processes required?
These are only a few questions that we need to ask before starting to implement the system. Within this context there are five basic questions to be asked:
- What are the key business objectives of the organisation?
- What are the outputs/deliverables i.e. products/services of the business objectives?
- When are the business objectives to be achieved?
- Who is involved (both internally and externally) in the achievement of the business objectives?
- How are the business objectives to be achieved?
Correct understanding of the business requirements impacts the whole project. Using different methods and instruments like interviews with the key users, workshops and questionnaires FinSysAdvisors will gather all the necessary information. The business case provided by the business side is another important source of the business requirements. This is of paramount importance to the overall project success to collect as many business requirements as possible.
It is the mission critical business processes and their dependencies that enable the achievement of the business objectives. An organisation has many dependencies both internally and externally that may either support or provide the mission critical business processes.
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The elements of mission critical business processes include:
- Human Resources.
- Stakeholders.
- Suppliers (intra-organisation and/or outsourced providers).
- Customers/Clients
- Facilities.
- Functions.
- Processes.
- Materials.
- Technology.
- Telecommunications.
- Data (all formats and media).
The results of the business requirements analysis will serve as a basis for the gap analysis and system design document. Gathering the requirements involves lots of interaction with the business people, therefore it has to be planned in advance and people have to be made available.
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